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END USER COMPUTING
EnterProSYS has most competent end user computing services that creates Business Value for our customers, a tailored service experience for end users and build a work culture of innovation & collaboration to harness the potential of our employees and partners. We work with our customers to provide:
  • Predictable services - anytime, anywhere, any device.
  • New industry benchmarks aligned to business outcome,
  • Innovation that helps in adopting new technologies for improved end user productivity, through our global eco-system, thereby creating competitive differentiation for our customers.
We offer full lifecycle services in Discrete and Full service sourcing model in a truly managed services delivery model.
  • Service Desk - Global Service Desk handling 10mn trouble tickets and 7mn service desk calls per annum in 20 languages. 17 Global delivery centers spread across the world with 7 nearshore centers
  • Client Application Management services - Deliver Application Packaging, Imaging, Software Distribution and Patch Management services in a centralized factory construct. 5000+ Applications packaged and distributed annually.
  • Messaging & Collaboration Services - Build, operate and provide professional services on email and collaboration platforms like Microsoft Exchange, IBM Lotus Notes. Monitor and support more than 800,000 mailboxes globally
  • Asset Management - Provide a complete Asset Management Lifecycle service right from ordering to ongoing management and tracking of client assets.
  • Client Support Services - Provide onsite support for Desktops, Laptops, Printers, Handheld devices at client locations spread globally. Global Network of Client support specialists supporting approximately 3 million client devices distributed globally.
  • Infrastructure Application - Build and Manage Infrastructure Applications in customer environments. These services include Directory Services, File and Print services, Remote Access Management, Application delivery using Citirix, Microsoft App-V etc.